Frequently Asked Questions
Everything you need to know about shopping with Raypath Shop
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and send the item back in its original condition with tags attached for a full refund or exchange.
What payment methods do you accept?
Raypath Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment plans via Klarna and Afterpay.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with manufacturers who prioritize sustainable fabrics like organic cotton and recycled polyester, ensuring our fashion footprint is as light as possible.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.